Ten of the top 20 auto lenders count on F&I Sentinel’s CITADEL® Platform to bring data transparency, efficiency and automation to F&I product compliance.
The industry's most comprehensive F&I product compliance management platform
Explore the industry’s only compliance management platform purpose-built for aftermarket products. An array of features including embedded rules-based workflows, a real-time refund quotes engine and more, enable auto lenders and their dealer partners to reduce time-to-funding, streamline cancellation processes and facilitate the disbursement of refunds to consumers. APIs enable integration with third-party systems for data transparency and efficiency.
Robust and growing cloud-native repository of 120,000+ F&I products
Used by 600+ F&I product administrators
Trusted by top auto finance companies and their dealer partners
Extensive industry adoption of a comprehensive platform with unparalleled capabilities.
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F&I PRODUCT ADMINISTRATORS
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F&I Products
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Of the Top 20 Lenders
CITADEL powers F&I Sentinel’s managed compliance solutions delivering compliance certainty at funding. Its FAIRRCalc real-time refund quote engine ensures refunds with confidence at early product termination. With comprehensive security protocols, transparency, and integration capabilities, CITADEL offers a holistic approach to aftermarket product compliance, empowering your business for success.
Fund with certainty
Powerful credentialing engine contextualizes products for compliance against federal rules and that of 50 states
Comprehensive security protocols and data security controls
Maximum transparency and accountability with easy access to audit logs for all queries
Integration with loan origination and servicing systems through APIs for maximum flexibility
Dynamic compliance solutions powered by CITADEL®
Managed compliance
Achieve F&I product compliance throughout the full product lifecycle, from origination to servicing to cancellations and refunds.
Managed Look-Backs
We bring transparency and certainty to your historical product cancellation refund transactions before the regulators request for them.
Regulatory Audit & Examination Response
Get the data you need to effectively respond to an audit or regulatory exam.
Talk to an expert
Our compliance management solutions have become a standard of compliance in the automotive finance industry. With over 600 F&I product administrators relying on our platform, alongside the trust of top auto finance companies and dealers, we offer unmatched reliability in navigating aftermarket product compliance.